Privacy policy
1). Information on the collection of personal data and contact details of the data controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how your personal data is handled when using our website. Personal data means all data that can be used to identify you personally.
1.2 The data controller responsible for processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Adaptonics, Curro Cachinero, Calle Vence 49a, 58340, Candelaria 00346343490, adaptonics@gmail.com. The data controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the padlock symbol in your browser’s address bar.
2) Data collection when visiting our website
When using our website for informational purposes only, that is, if you do not register or otherwise provide us with information, we collect only the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our website visited
- Date and time of access
- Amount of data sent in bytes
- Source/referrer from which you accessed the page
- Browser used
- Operating system used
- IP address used (where applicable: in anonymized form)
Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disclosed or used in any other way. However, we reserve the right to subsequently review the server log files if there are specific indications of unlawful use.
3) Cookies
To make visiting our website attractive and enable the use of certain functions, we use so-called cookies on various pages. These are small text files stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser when you visit again (persistent cookies). When cookies are set, certain user information, such as browser and location data and IP address values, is collected and processed to the extent applicable in each individual case. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Some cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed through individual cookies implemented by us, the processing is carried out in accordance with Art. 6(1)(b) GDPR either to perform the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective design of the website visit.
We may work with advertising partners who help us make our online offering more interesting for you. For this purpose, cookies from partner companies (third-party cookies) may also be stored on your hard drive when you visit our website. If we work with the aforementioned advertising partners, you will be informed individually and separately in the following sections about the use of such cookies and the scope of the information collected in each case.
Please note that you can configure your browser to notify you when cookies are set and allow you to decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or altogether. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information for the respective browsers at the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Please note that if cookies are not accepted, the functionality of our website may be restricted.
4) Contact
When you contact us, for example via the contact form or email, personal data is collected. The data collected when using a contact form is indicated in the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or contacting you and for the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after your inquiry has been conclusively processed, which is the case when the circumstances indicate that the matter in question has been conclusively clarified and provided that no statutory retention obligations prevent this.
5) Data processing when opening a customer account and for contract processing
Pursuant to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. The data collected is indicated in the respective input forms. You may delete your customer account at any time by sending a message to the above-mentioned address of the controller. We store and use the data you provide for contract processing. After the contract has been fully performed or your customer account has been deleted, your data will be blocked with regard to tax and commercial law retention periods and deleted once those periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use your data as permitted by law, about which we inform you below.
6) Use of your data for direct marketing
6.1 Subscribe to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing any additional information is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm, by clicking the relevant link, that you wish to receive newsletters in the future.
By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store the IP address assigned by your Internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter is used exclusively for advertising purposes by means of the newsletter. You may unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending an appropriate message to the controller named above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we have reserved the right to use your data for other purposes that are legally permitted and about which we inform you in this statement.
6.2 Newsletter distribution via Mailchimp
Our email newsletters are sent via the technical service provider The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 USA ("Mailchimp"), to which we transfer the data you provided when subscribing to the newsletter. This transfer is carried out pursuant to Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an advertising-effective, secure, and user-friendly newsletter system. The data you enter to receive the newsletter (e.g., email address) is stored on CleverReach’s servers in Germany or Ireland.
Mailchimp uses this information to send and statistically analyze the newsletters on our behalf. For analysis, the emails sent contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. Conversion tracking can also be used to analyze whether a previously defined action (e.g., purchasing a product on our website) took place after clicking the link in the newsletter. Technical information is also collected (e.g., the time of retrieval, IP address, browser type, and operating system). The data is collected exclusively in pseudonymized form and is not linked to your other personal data; direct identification of individuals is ruled out. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses may be used to better tailor future newsletters to recipients’ interests.
If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
We have concluded a data processing agreement with Mailchimp, under which we require Mailchimp to protect our customers’ data and not disclose it to third parties.
You can read more information about data analysis by Mailchimp here:
https://mailchimp.com/legal/terms/
You can view CleverReach’s privacy policy here:
https://mailchimp.com/legal/privacy/
7) Data processing for order fulfillment
7.1 To process your order, we work with the service provider(s) listed below, who support us in whole or in part with the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
The personal data we collect is disclosed, as part of contract processing, to the transport company commissioned with delivery, insofar as this is necessary to deliver the goods. As part of payment processing, we disclose your payment data to the commissioned credit institution, provided this is necessary for payment processing. If payment service providers are used, we will explicitly inform you of this below. The legal basis for disclosing the data is Art. 6 para. 1 lit. b GDPR.
7.2 Use of specialized service providers for order processing and fulfillment
Correos (Spanish Post)
Shipping and order processing are carried out, among other things, via the postal and logistics service provider Sociedad Estatal Correos y Telégrafos, S.A., S.M.E. (Correos), Calle del Conde de Peñalver 19, 28006 Madrid, Spain. The personal data required for delivery is disclosed to Correos exclusively for the purpose of processing and delivering the online order pursuant to Art. 6 para. 1 lit. b GDPR.
7.3 Use of payment service providers
- SOFORT
When you select “SOFORT” as your payment method, payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “SOFORT”), to whom we disclose the information you provided during the ordering process, together with information about your order, pursuant to Art. 6 para. 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is disclosed exclusively for the purpose of processing payment with the payment service provider SOFORT and only to the extent necessary for this purpose. Further information about SOFORT’s privacy policy is available at the following website: https://www.klarna.com/sofort/datenschutz
8) Contact for review reminder
Our own review reminder (not sent by a customer review system)
We use your email address to send a one-time reminder to submit a review of your order for the review system we use, provided that you have given us your express consent to do so during or after placing your order in accordance with Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time by sending a message to the person responsible for data processing.
9) Use of social media: Videos
Use of YouTube videos
This website uses YouTube’s embedding function to display and play videos from the provider “YouTube,” which belongs to Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The enhanced privacy mode is used here, which, according to the provider, only begins storing user information when the video(s) are played. When playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about user behavior. According to information from “YouTube,” these cookies are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behavior. If you are logged in to Google, your data is directly associated with your account when you click on a video. If you do not want your data to be associated with your YouTube profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes it. Such analysis is carried out in particular pursuant to Art. 6 para. 1 lit. f GDPR on the basis of Google’s legitimate interests in displaying personalized advertising, conducting market research, and/or designing its website to meet users’ needs. You have the right to object to the creation of these user profiles; to exercise this right, you must contact YouTube.
Regardless of whether the embedded videos are played, each time this website is accessed, a connection is established to the Google “DoubleClick” network, which may trigger further data processing operations beyond our control.
Google LLC, based in the USA, is certified under the US-EU data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU.
Further information on data protection with regard to “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy
10) Online Marketing
10.1 Use of Google AdWords conversion tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google's offering to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. In doing so, we pursue the interest of showing you advertising that is relevant to you, making our website more appealing to you, and achieving fair calculation of advertising costs.
The conversion-tracking cookie is set when a user clicks on an ad served by Google AdWords. Cookies are small text files that are stored on your computer system. These cookies generally expire after 30 days and are not used to personally identify you. If the user visits certain pages of this website while the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies therefore cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page featuring a conversion-tracking tag. However, they do not receive any information that can personally identify users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion-tracking cookie in your internet browser under user settings. You will then not be included in the conversion-tracking statistics. We use Google AdWords on the basis of our legitimate interest in targeted advertising pursuant to Art. 6(1)(f) GDPR.
Google LLC, based in the USA, is certified under the US-EU data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU.
You can find further information about Google's privacy policy at the following web address: http://www.google.de/policies/privacy/
You can permanently disable cookies for ad preferences by preventing them through an appropriate setting in your browser software or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.
11) Tools and miscellaneous
Google Maps
On our website, we use Google Maps (API) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive maps to present geographical information visually. By using this service, our location is shown to you and any directions to it are made easier.
When you first access the subpages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google's servers in the USA and stored there. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly associated with your account. If you do not want this association with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates it. Such evaluation is carried out in particular pursuant to Art. 6(1)(f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, conducting market research, and/or designing its website to meet users' needs. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google.
Google LLC, based in the USA, is certified under the US-EU data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU.
If you do not agree to the future transfer of your data to Google when using Google Maps, you can also completely disable the Google Maps web service by turning off JavaScript in your browser. Google Maps, and therefore the map display on this website, can then no longer be used.
You can view Google's terms of use at http://www.google.de/intl/de/policies/terms/regional.html; the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google's website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/
12) Data subject rights
12.1 Applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR: In particular, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria used to determine the storage period, the existence of a right to rectification, erasure, restriction of processing, or objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if they were not collected from you by us, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved and the significance and intended effects of such processing for you, as well as your right to be informed about the safeguards pursuant to Art. 46 GDPR that exist when your data are transferred to third countries;
- Right to rectification pursuant to Art. 16 GDPR: You have the right to have inaccurate data concerning you rectified without undue delay and/or to have your incomplete data stored by us completed;
- Right to erasure pursuant to Art. 17 GDPR: You have the right to request the erasure of your personal data where the requirements of Art. 17(1) GDPR are met. However, this right does not apply in particular if processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request restriction of the processing of your personal data for as long as the accuracy of your data, which you have contested, is being verified; if you refuse the erasure of your data due to unlawful data processing and instead request restriction of the processing of your data; if you need your data for the establishment, exercise, or defense of legal claims after we no longer need these data for the purposes for which they were collected; or if you have objected on grounds relating to your particular situation, for as long as it has not yet been determined whether our legitimate grounds override yours;
- Right to be informed pursuant to Art. 19 GDPR: If you have asserted your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, or to request that it be transmitted to another controller, insofar as this is technically feasible;
- Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal;
- Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
12.2 RIGHT TO OBJECT
IF, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING MAY CONTINUE IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR THE PURPOSE OF DIRECT MARKETING.
13) Duration of storage of personal data
The duration of storage of personal data is determined by the applicable statutory retention period (e.g., retention periods under commercial and tax law). Once the period has expired, the corresponding data is routinely deleted, provided that it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in retaining it
